SHIPPING POLICY

My duka dot biz promises to offer you the best experience in online shopping, better and faster than any other online store.

PRODUCT DELIVERY

My dukadot biz aims to deliver your products within two days from the time your order is confirmed within Nairobi. For orders outside Nairobi Myduka dot biz aims to deliver within four days from the time of order confirmation.

TRACKING MY ORDER

You can track your order through our customer care 24/7 contact +254 787735825 any time of the day or +254 728373233 for working hours, you will be updated of the order progress.
For all products, our customer service agents will inform you of the expected delivery timeline when confirming your order. In case you face any difficulty, you can email us anytime at customercare@myduka.biz or call us at 0787735825 or 0728373233

SHIPPING CHARGES

Destination AreaProduct SizeShipping TypeOrders with 1 itemOrders with multiple products
Area AsmallHome/office delivery150250
 mediumHome/office delivery300450
 largeHome/office delivery10002000
     
Area BsmallHome/office delivery250350
 mediumHome/office delivery400600
 largeHome/office delivery15002500
     
Area CsmallHome/office delivery350500
 mediumHome/office delivery500700
 largeHome/office delivery20003000
     
Area DsmallHome/office delivery400550
 mediumHome/office delivery600800
 largeHome/office delivery25004000

AREAS

AREA 
ANairobi CBD
BWestlands, Ngong Road, Lavington, Mombasa road, Muthaiga, South c, South B, Nyayo
CKasarani, Rongai, Mlolongo, Juja, Ngong, Kikuyu, Ruiru.
DNakuru, Naivasha, Mombasa, Kisumu, Eldoret, Nyeri, Kisii, Kakamega.
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